Privacy Policy

Last updated: August 26, 2026

In this privacy policy, we explain how Kamppi Day Spa Oy processes the personal data of its customers and website users.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Finnish law.

1. Data Controller

Kamppi Day Spa Oy
Business ID: 3570247-5
Address: Runeberginkatu 4 B, 00100 Helsinki
Email: info@kamppidayspa.fi

2. Categories of Personal Data Processed

The registry processes data on the following groups of individuals:

  • Customers who have made an appointment
  • Gift Card Buyers
  • Users of the website’s contact form
  • Individuals who have given their consent for marketing purposes
  • Potential job applicants (if information is provided during the application process)

3. Purpose and Legal Basis for the Processing of Personal Data

3.1. Purposes of Processing

Personal data is processed for the following purposes:

  • Appointment Scheduling and Treatment Delivery
  • Payment, Billing, and Contract Management
  • Customer Service and Customer Communications
  • Tailoring treatments and services to the client’s needs
  • Direct marketing and electronic newsletters (you can unsubscribe from the newsletter at any time)
  • Compliance with Legal Obligations
  • Resolving Complaints, Feedback, and Unresolved Issues
  • Analytics and Website Usability Improvement

3.2. Legal Basis

Personal data is processed:

  • to fulfill the terms of the agreement (appointments, gift cards)
  • based on a legitimate interest (marketing to existing customers, service development)
  • based on consent (newsletters, cookies, electronic direct marketing)
  • based on a statutory obligation (accounting)

4. Personal Information to Be Stored in the Registry

Kamppi Day Spa may collect the following information in its database:

4.1. Basic Information

  • Name
  • Email address
  • Phone number
  • Address

4.2. Information Regarding Appointments

  • Scheduled Services and Appointments
  • Messages and Additional Information Provided Through the Appointment Scheduling System
  • Any health-related notes to ensure customer safety (as reported by the customer only)

4.3. Payment Information

  • Payment Method and Payment Confirmation Details
  • Billing Information
  • Gift Card Purchase Information
    (We do not store credit card information.)

4.4. Use of the Website

  • IP address
  • Cookie and analytics data (e.g., Google Analytics, Facebook/Meta Pixel)

5. Standard Sources of Information

Information is available from:

  • from the customer directly when making an appointment or contacting us
  • when purchasing gift cards
  • through cookies and analytics
  • email communication
  • any recruitment forms or applications

6. Disclosure and Transfer of Data

6.1. Third Parties

Information may be disclosed, if necessary:

  • to the appointment scheduling system provider (e.g., Timma)
  • to payment service providers
  • to the accounting firm
  • for providers of marketing services (newsletter systems)

Third parties process personal data solely on behalf of the Company.

6.2. Transfers Outside the EU/EEA

Data is not routinely transferred outside the EU/EEA.

If this were to happen at some point (e.g., analytics services), the transfer would be carried out in accordance with the safeguards set forth in the GDPR.

7. Data Retention Period

Personal information is retained only for as long as necessary or as required by law.

8. Information Security

The information will be treated confidentially.

Kamppi Day Spa employs technical and organizational information security measures, such as:

  • encrypted connections (SSL/HTTPS)
  • restrictions on access rights
  • regular system updates
  • managed server environments

9. Rights of the Data Subject

The data subject has the right to:

  • to access their own information
  • request a correction to the information
  • request that their information be removed from the registry

Requests regarding rights should be sent in writing to: info@kamppidayspa.fi

10. Cookies

This website uses cookies to improve the service, for analytics, and for targeted marketing.

The cookies used on this site and their purposes are listed in the cookie management section. You can also update your cookie settings on the same page.

11. Changes to the Privacy Policy

We may update this statement as our services or the law change.

The latest version is always available on the Website.

12. Contact Information for Data Protection Matters

Kamppi Day Spa Oy
Runeberginkatu 4 B, 00100 Helsinki
Email: info@kamppidayspa.fi

If you wish to exercise your rights or have any questions regarding data protection, please contact us by email.